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COOKIE POLICY
Amm. Via Timoleone, 23
95126 Catania CT - Prod. 00198 Roma
Phone: +39 06 8672 6698 pbx
Email: info@cifamed.it - commerciale@cifamed.it
PRIVACY NOTICE – Cifamed srls
In compliance with the obligations deriving from national legislation (Privacy Code) and European Community regulation (General Regulation No. 679/2016) on the protection of personal data, CIFAMED SRLS respects and protects the privacy of visitors and users.
This privacy policy applies both to the collection of information from the website and from other channels.
1 – LEGAL BASIS OF PROCESSING
By using or consulting this site, visitors and users explicitly approve this privacy policy and consent to the processing of their personal data in relation to the methods and purposes described below, including any dissemination to third parties if necessary for the provision of a service.
The provision of data and therefore the consent to the collection and processing of data is optional, the User can deny consent, and can revoke at any time a consent already provided. However, denying consent may make it impossible to provide certain services and the browsing experience on the site would be compromised.
The data of registered Customers are processed based on the ongoing relationships with Cifamed srls, from the moment the contract is concluded.
2 – PURPOSE OF THE PROCESSING
By processing of personal data we mean: registration, storage, organization, consultation, selection, extraction, comparison, processing, use, modification, interconnection, blocking, communication, deletion and destruction, transfer or dissemination, or the combination of two or more of these operations.
The processing of data collected by the site, in addition to the purposes connected, instrumental and necessary for the provision of the service, is aimed at the following purposes:
2.1 – STATISTICS
Collection of data and information in an exclusively aggregated and anonymous form in order to verify the correct functioning of the site, to improve the online store and the platform.
None of this information is related to the physical person-User of the site, and it does not allow identification in any way.
2.2 – SAFETY
Collection of data and information in order to protect the security of the site and users (anti-spam filters, firewalls, virus detection) and to prevent or uncover fraud or abuse against the website.
The data is recorded automatically and may also include personal data (IP address) that could be used, in accordance with current laws, to block attempts to damage the site itself or to harm other users, or in any case harmful or criminal activities. Such data is never used for the identification or profiling of the User and is periodically deleted.
2.3 – MARKETING / ADVERTISING
Collection of data and information in general and particular on the User's orientations and preferences; send informational and advertising material, including from third parties; send commercial communications, including interactive ones; carry out direct sales or placement activities of products or services; develop studies and statistical research on sales, customers, and other information, and possibly communicate the same to third parties; transfer the collected and processed data to third parties for commercial purposes, including for sale or attempted sale, or for all those lawful commercial and/or statistical purposes, publish reviews of our services.
Such data, including possibly the IP and other identifying data, are used to allow third parties to send relevant advertisements to the User's browser through this site based on the User's interests and to measure the effectiveness of the advertising messages. These advertisements may also be presented on other sites within the advertising network (remarketing or retargeting).
The ads published on the site are provided based on agreements with third-party companies, which use data collected directly by them, for which our site acts as a mere intermediary. Such data does not include the name, address, email address, or phone number, and is used to provide personalized advertisements on products and services. For more information on these services, please read the information provided by the third-party companies, which also indicate the options to potentially disable the collection of information by these companies.
Further information on the following web pages:
– Google advertising network: https://www.google.com/policies/technologies/ads/
– Facebook advertising network: https://www.facebook.com/about/privacy/
2.4 – SHOPPING/SERVICE SUPPLY
Data collection to manage orders, provide products and services, process payments, communicate with users regarding orders, products, services, and promotional offers, update records, and generally manage user accounts, display content such as wish lists and customer reviews, and recommend products and services that may be of interest to users.
2.5 – ACCESSORY ACTIVITIES
Communicate data to third parties that perform functions necessary or instrumental to the operation of the service, and to allow third parties to carry out technical, logistical, and other activities on our behalf.
This site uses suppliers to perform certain activities, such as fulfilling orders, delivering packages, sending traditional mail, analyzing data, providing marketing assistance, processing credit card payments, and providing customer services.
Suppliers have access only to personal data that is necessary to perform their tasks, and they commit to not using the data for other purposes, and are required to process personal data in accordance with current regulations.
This category of data is retained only for the period necessary for the provision of the service.
3 – DATA COLLECTED
This site collects user data in two ways.
3.1 – DATA COLLECTED AUTOMATICALLY
During navigation, the following information may be collected and stored in the site's log files:
- Internet protocol (IP) address;
- Type of browser;
- Device parameters used to connect to the site;
- Name of the internet service provider (ISP);
- Date and time of visit;
- Web page of origin of the visitor (referral) and exit;
- Possibly the number of clicks.
These data are used to analyze user trends and collect data in aggregate form, administer and ensure the security of the site, and are in no way traceable to the identity of the User.
3.2 – DATA PROVIDED VOLUNTARILY
The site may collect other data in case of voluntary use of services by users, such as comment services, communication (chat, contact forms and sending emails), purchase (cart):
- first and last name;
- date of birth;
- email address;
- physical residence address;
- VAT number and/or tax code;
- credit card number and/or bank account and/or IBAN;
- company and headquarters;
- image (avatar);
- social profiles;
- geographical location.
These data are voluntarily provided by the User at the time of the service request or comment submission and will be used exclusively for the provision of the requested service and processed only for the time necessary to provide the service.
The email address is also used to send promotional material to existing customers, thus within the context of an already existing commercial relationship. The customer can always object to the sending of such communications. For users who are not yet customers, the sending of promotional material is subject to the collection of consent, which can be revoked later.
Tax data are necessary in order to use the paid services and for billing purposes.
The data collected from the site are not provided to third parties unless it is a legitimate request by the judicial authority and only in cases provided by law. However, the data may be provided to third parties if this is necessary for the provision of a specific service requested by the User, or for tax purposes or for the execution of security checks or site optimization.
5 – DATA RETENTION PERIOD
The collected data are processed for the time necessary for the purposes for which they were collected, and in any case no longer than the times prescribed by law.
The data necessary for tax purposes are kept until the assessments related to the corresponding tax period are defined, therefore for at least 10 years and more if the relevant year is not yet prescribed for tax purposes.
Upon expiration, the data will be deleted or anonymized, unless there are further purposes for retaining them (e.g., warranty obligations, tax obligations).
6 – TRANSFER OF COLLECTED DATA TO THIRD PARTIES AND NON-EU COUNTRIES
Users/customers' personal data are an essential component of our work and it is not part of our activities to transfer them to third parties. However, this site, in carrying out its activities and in executing the services requested by users, may need to transfer some data to third parties who perform specific instrumental tasks related to those of the site, including: order fulfillment, mail delivery, data analysis, marketing assistance, credit card payments, etc. Suppliers have access only to the data necessary for the performance of their specific task, and are required to process them in accordance with this Privacy Policy.
In the event of a transfer of business or production units, the personal data of Customers are part of the company assets that are transferred, but remain subject to the commitments provided for in this Privacy Policy, unless new consent is requested.
In the event that data is transferred to companies located outside the European Union (for example, Google, Facebook, and Microsoft – for LinkedIn and Skype), we ensure that they are transferred in accordance with current regulations and in particular with the provisions of the General Data Protection Regulation. The transfer is authorized based on specific decisions of the European Union and the Data Protection Authority http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-intenazionale/trasferimento-dei-dati-verso-paesi-terzi, in particular decision 1250/2016 (Privacy Shield http://eur-lex.europa.eu/legal-content/IT/TXT/?uri=CELEX%3A32016D1250 – here is the information page of the Italian Authority http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/5306161), for which no further consent is required.
By activating the contract, the user expressly consents to the transfer of data in the cases indicated above.
7 – COOKIE
This site uses cookies and similar technologies. Cookies allow information to be stored on visitors' preferences, enable verification of the site's proper functioning, and improve its functionalities by customizing page content based on the type of browser used, or simplify navigation by automating procedures (e.g., Login, site language) and for analyzing site usage by visitors.
This site uses the following categories of cookies:
Technical cookies
Cookies in this category include both persistent cookies and session cookies, allowing to distinguish between connected users, preventing a service from being provided to the wrong user, and therefore are a result of an explicit request by the user. They are also used for the security of the site and the users themselves. Without these cookies, the site or some portions of it may not function properly. Cookies in this category are always sent from our domain, and no consent is required for them.
Analytical cookies
Cookies in this category are used to collect information on the correct use of the site and on user behavior for statistical analysis purposes, to improve the site and simplify its use. This type of cookie collects information anonymously about user activity on the site and how they arrived at the site and the pages visited. Cookies in this category are sent by the site itself or by third-party domains.
Third-party cookies
This site also acts as an intermediary for third-party cookies, used to provide additional services and features to visitors and to improve the use of the site itself, such as social buttons. Some of these cookies are profiling cookies, meaning they are used by third parties to collect information on user behavior and interests in order to provide personalized advertising.
7.1 – CONSENT FOR THE USE OF COOKIES
By using the site, continuing to browse the site, or clicking on the banner upon first access to the site, the visitor expressly consents to the use of cookies and similar technologies, and in particular to the storage of such cookies on their device for the purposes mentioned above, or to access information on their device through cookies.
7.2 – REFUSAL OR WITHDRAWAL OF COOKIE CONSENT
The user can refuse the use of cookies and at any time can revoke a consent already given. Since cookies are linked to the browser used, THEY CAN BE DISABLED DIRECTLY FROM THE BROWSER, thus refusing/revoking consent to the use of cookies.
DISABLING COOKIES MAY PREVENT THE CORRECT USE OF SOME FUNCTIONS OF THE SITE ITSELF, in particular, services provided by third parties may not be accessible, and therefore may not be viewable: YouTube videos or other video sharing services; social network social buttons; Google maps.
The instructions for disabling cookies through the browser, and for the possible deletion of cookies already present on the User's device, can be found at the following web pages:
Mozilla Firefox
https://support.mozilla.org/it/kb/Enable%20and%20disable%20cookies
Windows Internet Explorer
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
Google Chrome
https://support.google.com/chrome/answer/95647?hl=it
Opera
http://help.opera.com/Windows/10.00/it/cookies.html
Apple Safari
https://support.apple.com/it-it/HT201265
It is possible to find more information about cookies and how to manage them by visiting the site www.aboutcookies.org.
7.3 – THIRD-PARTY COOKIES
This privacy policy does not apply to services provided by third parties, and this site has no control over their cookies, which are entirely managed by third parties, and has no access to the information collected through these cookies. As a result, information on the use of third-party cookies, their purposes, and how to disable them, if applicable, is provided directly by the third parties on the pages indicated below.
Generally, user tracking does not involve identifying the user, unless the User is already registered with the service and is also logged in, in which case it is understood that the User has already given their consent directly to the third party at the time of registration for the related service (e.g., Facebook).
In particular, this site uses cookies from the following third parties.
7.3.1 – GOOGLE INC.
– Google Analytics: web analysis tool used to allow us to examine the use of the site by users, compile reports on site activities and user behavior, verify how often users visit the site, how the site is tracked, and which pages are visited most frequently. The information is combined by Google with information collected from other sites in order to create a comparative framework of site usage compared to other sites in the same category.
Data collected: browser identifier, date and time of interaction with the site, referring page, IP.
Data processing location: USA.
The collected data does not allow for the personal identification of users and is not cross-referenced with other information related to the same person. They are processed in aggregate form and anonymized (truncated to the last octet). According to a specific agreement, Google Inc. is prohibited from cross-referencing this data with data obtained from other services.
– DoubleClick: subsidiary of Google Inc. that provides online advertising services customized based on user behavior and interests. Cookies (DART cookie) are set when accessing a site that contains DoubleClick (AdSense) advertising, and are used to publish personalized ads based on the User's interests on this site, and to prevent ads from being repeated.
Data collected: user behavior, entry and exit pages on the site, exit pages, IP address, browser data, device data, operating system, provider, date and time,
Data processing location: USA.
DoubleClick cookies do not contain information that allows personal identification of users. Sometimes the cookie contains an additional identifier used only to identify an advertising campaign to which a User has been previously exposed.
– Google Maps: Google service that offers road maps and location for urban businesses. Sets cookies on map pages.
Data collected: number and behavior of map users, information related to the page viewed, display preferences (zoom level, etc.).
Data processing location: USA.
– Youtube: platform, owned by Google, for video sharing. Cookies are set when accessing the page containing the embed and when starting the video, and do not allow the identification of the User unless they are already logged into their Google profile, in which case it is understood that the User has already given consent directly to Google.
For some videos on the site, the "enhanced privacy https://support.google.com/youtube/answer/171780?expand=PrivacyEnhancedMode#privacy (no cookie)" option has been activated, which does not involve storing information about visitors unless they voluntarily play the video.
Data collected: number and behavior of service users, IP address, information linking site visits to the Google account for users already logged in, video viewing preferences.
Data processing location: USA.
Disabling Google Inc. cookies
The data transmitted to Google is stored on Google's servers in the United States. For more information on the use of data and its processing by Google, it is recommended to review Google's privacy policy at the following internet address: https://www.google.com/intl/it/policies/privacy/.
Further information about Google Analytics cookies can be found at the following page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
The User can disable the action of Google Analytics selectively by installing the specific component provided by Google (opt out) on their browser. To disable data collection by Google Analytics, refer to the link indicated below: https://tools.google.com/dlpage/gaoptout.
The User can disable the DoubleClick DART Cookie selectively by preventing its connection with their browser, at the specific web page: https://adssettings.google.it/authenticated?hl=it#display_optout.
7.3.2 – FACEBOOK
– Remarketing and Custom Audience: set to deliver personalized ads based on the User's interests present on the site. Some Facebook advertising partners may also use cookies and similar technologies for tracking users.
Data processing location: USA.
Facebook privacy policy: https://www.facebook.com/about/privacy/.
For more information on the use and purposes of cookies by Facebook, it is recommended to view the information at the following web address: https://www.facebook.com/help/cookies/update.
The User can disable the action of Facebook Remarketing selectively at the appropriate web page of the Digital Advertising Alliance: http://optout.aboutads.info/.
7.3.3 – PAYPAL INC.
– PayPal uses cookies to enable the proper execution of payments. It sets cookies when accessing the payment module in order to: process transactions and provide PayPal Services; verify the User's identity, including during account creation and password reset procedures; resolve disputes, collect fees, and resolve issues; manage risks or detect, prevent, and/or remedy fraud or other potentially illegal or prohibited activities; detect, prevent, or remedy violations of rules or related user agreements; provide User with customer support services; improve PayPal Services by personalizing the User's experience; measure the performance of PayPal Services and improve related content and layout; manage and protect its IT infrastructure; send marketing communications and targeted advertising, provide service updates and promotional offers based on communication preferences set in the PayPal account and User activities during the use of PayPal Services; perform credit checks, compare data to establish accuracy, and verify them with third parties.
Data collected: user behavior, IP address, browser data, device data, location data, operating system, provider, date and time, first and last name, credit card and/or bank account number; email address.
Data processing location: USA.
For more information on the use and purposes of cookies by PayPal, it is recommended to view the information at the following web address: https://www.paypal.com/it/webapps/mpp/ua/privacy-full.
DISABLING PAYPAL COOKIES MAY RESULT IN THE INABILITY TO PROCESS PAYMENTS AND THEREFORE TO PROVIDE SERVICES
7.3.4 – SOCIAL PLUGIN
This site also incorporates plugins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins do not set a cookie, but if it is already present on the visitor's computer, they are able to read and use it according to its settings. The collection and use of information by these third parties are governed by their respective privacy policies, which you are requested to refer to.
https://www.facebook.com/about/privacy/ (cookie policy link https://www.facebook.com/help/cookies/)
https://twitter.com/privacy?lang=it (cookie policy link https://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter
https://www.linkedin.com/legal/privacy-policy (cookie policy link https://www.linkedin.com/legal/cookie-policy)
Google+
https://www.google.com/intl/it/policies/privacy// (cookie policy link https://www.google.it/intl/it/policies/technologies/cookies/)
7.3.5 – SKYPE
This site also incorporates Skype chat to enable dialogue with customers. Skype sets cookies to recognize the user and personalize Skype web pages.
You can disable Skype cookies from the browser: open Skype and select Skype > Privacy, then uncheck the box Accept Skype cookies for the browser. Click Save. By disabling Skype cookies, some chat features may not be available.
Further information about Skype cookies can be found at the page: https://support.skype.com/it/faq/FA1390/cosa-sono-i-cookie-di-skype.
8 – SECURITY MEASURES
The Data Controller processes the data of visitors/users lawfully and correctly, adopting appropriate security measures aimed at preventing unauthorized access, disclosure, modification, or unauthorized destruction of data, as well as unlawful uses of data. The processing is carried out using IT and/or telematic tools, with organizational methods and logics strictly related to the purposes indicated, and the data is stored and preserved in secure facilities with access limitations and personnel verification. Access to information is strictly limited to authorized personnel.
The website is constantly monitored to check for any security breaches and to ensure that the information is safe.
In addition to the Data Controller, in some cases, categories of appointees involved in the organization of the site (administrative, commercial, marketing, legal personnel, system administrators) or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the data.
It is important that you adopt appropriate protections against unauthorized access to your password and your computer. Always make sure to log out when using a computer shared with other users.
9 – USER RIGHTS
Pursuant to art. 7 of Legislative Decree 30 June 2003, no. 196 http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1311248 and the General Data Protection Regulation, the User may, according to the methods and within the limits provided by current legislation:
- oppose in whole or in part, for legitimate reasons, the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication;
- Request confirmation of the existence of personal data concerning him;
- Know its origin;
- Receive intelligible communication;
- Have information about the logic, methods, and purposes of the processing;
- request the updating, rectification, integration, deletion, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the purposes for which they were collected;
- in cases of processing based on consent, receive at the sole cost of any support, his data provided to the data controller, in a structured and machine-readable format and in a format commonly used by an electronic device;
- the right to lodge a complaint with the Supervisory Authority (Privacy Guarantor – link to the Guarantor's page http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4535524);
- Furthermore, more generally, exercise all the rights recognized to him by the current legal provisions.
Requests should be addressed to the Data Controller.
10 – DATA PROCESSING SUBJECTS
Data Controller under current laws is: CIFAMED SRLS, located at Via Timoleone 23, 95126, Catania CT, contactable at the email info@cifamed.it, or at the specified address.
Data Processor under current laws is: Cifamed srls , contactable at the email info@cifamed.it, or at the specified address.
11 – UPDATES
This privacy policy is updated as of 06/30/2023